(More customer reviews)I bought this unit and it was a lemon. They had to replace it w/in 3 mos with a new one. I had the new unit for 2 yrs and 2 mos. I had a 2yr warranty on this machine. Well, after the warranty expired by l mo, the main bearing of the machine was going out. It was tearing my clothes in the machine. The machine became extremely loud on the spin cycle. It was horrible. I called the authorized repairman out to check it. He told me that it would cost me over 1100.00 to fix this unit. AT that time, I paid 1200.00 for this machine. I called Whirlpool to see what they could do. They told me that it was out of warranty (by l mo) and that it was my problem. They didn't even offer to sell me a new machine at a discount rate. So, basically in 2 yrs and 2 mos, I had 2 of these machines and they both broke. I was extremely upset with Whirlpool's response and that they didn't care about the customer. I will NEVER buy another Whirlpool prod again. If you choose to purchase this unit, make sure you get the 5 yr warranty. guarrantee, you will use it. I don't want anyone else to get scammed like I did.
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