(More customer reviews)[ Dec 2006 ]
We've had this microwave for a couple of months now, so I can't comment on its long-term reliability.
Mostly, it's been fine. It meets my primary requirement for a microwave, which is that you can put food into it, press 3 0 START, and it cooks for 30 seconds at full power. (It's amazing how many microwaves fail that test, requiring some other key before the time. Easy enough if you know how to use it, but not for visitors.)
It can do relatively complex sequences like:
- Wait 5 minutes (to line up completion time with other foods)
- Cook 4 minutes
- Wait 20 seconds (to give me time to stir)
- Cook 3 minutes
- Wait 2 minutes (post-cook "let stand" time)
It'll prompt you through most operations, though ... the ... prompting ... is ... kind ... of ... tedious.
The Sensor Reheat feature seems to do a pretty good job of warming food up to a good serving temperature. It overwarms frozen corn dogs a little, but only a little.
I haven't used it much, but the Sensor Cook feature did a good job on baked potatoes.
It's going to sound picky, but my biggest complaint with this microwave is that its beeper isn't loud enough. It's a little chirp-chirp that you could easily miss if you're in the next room. It does repeat the chirp every few minutes until you open the door.
The child lock is too hard to use. My other child-lockable appliances have a button with a lock icon on it; if you hold the button for about 5 seconds it locks or unlocks the device. For this one, though, the sequence is Function, 5, 1 to lock and Function, 5, 2 to unlock. (I had to go check.) Too hard to remember, and if you don't know that it starts with "Function" you're just hosed.
There are a few features I don't use yet (and so at the moment they represent unnecessary complexity) - Popcorn, More/Less. "Quick Minute" doesn't seem like enough of a win to be worth a dedicated button - 1 0 0 START vs QM START? 6 0 START if you optimize a bit means QM only cuts out one keystroke. If you need three minutes, QM QM QM START is the same as 3 0 0 START.
I'd like a "hard pause" feature, where it would stop a cook sequence and beep, and then resume the cook sequence when I press "Start" after I stir the food.
[ July 2009 ]
Still happy with it, no problems.
[ October 2009 ]
At right about 3 years... just started smoking and shutting itself off. That's not good.
Click Here to see more reviews about: Panasonic NN-H965BF Luxury Full-Size 2.2-Cubic-Foot 1,250-Watt Microwave Oven, Black
Panasonic NN-H965BF Luxury full-size2.2 cu.ft. 1250 Watt , Easy-to-use Button Control,Multi-Lingual Menu Action Screen, One-Touch Sensor Cooking (19 Categories), One-Touch Sensor Reheat, Inverter Turbo Defrost, Keep Warm , Popcorn Key, Quick Minute, More/Less Control (Black)