Posted by friedaprice on Saturday, December 31, 2011 / Labels: whirlpool
(More customer reviews)I bought a Whirlpool Cabrio December 2006 from Lowe's ( LOWES ) in Kentlands Maryland. The machine worked for about 9 months and I haven't been able to use my washing machine since October 2007. Every part in the machine has basically been replaced at least once if not twice. Whirlpool has a problem ...and they refuse to fix the problem. They will send a factory repairman and he doesn't do anything. He claims that he fixed it by having the computer simulate an actual wash cycle. It is never fixed; when your warranty expires...that's it. The repairman told me there is nothing more that can be done and Whirlpool claims that its been fixed. Lowes is also worthless... they just spin you off to Whirlpool.
What should we do about it???
First, continuously encourage Whirlpool to do what's right and recall a defective machine.
Second, as long as Whirlpool continues to do this, make certain that every Cabrio owner knows of the problem before paying for repairs.
Third... make sure every consumer considering an appliance purchase knows that Whirlpool & Lowes should be avoided as long as this type of issue remains unresolved.
And finally, Save all the work orders; Don't trust them.
Click Here to see more reviews about: Whirlpool : Cabrio Series 28 inch Top Load Washer : White
Direct Inject Wash System
6th Sense Technology
Care Control Temperature Management
Quiet Wash Plus Noise Reduction
Stainless Steel Wash Drum
9 Automatic Cycles
Whitest Whites Cycle
4 Temperature Selections
Estimated Time Remaining with Cycle Status Lights
Automatic Water Level Settings
Optional Laundry Tower